Because our products are digital files delivered immediately after purchase, sales are generally final. We will, however, make things right in the situations below.
When we will issue a refund
- Duplicate purchase: you accidentally bought the same product more than once.
- Files don’t work: the files are damaged or won’t open, and we can’t fix the problem by sending a replacement.
- Not as described: the product is materially different from its description on our Site.
Please contact us within 14 days of purchase.
How to request help or a refund
Email info@340solutions.com with the email address used at checkout, the product name, the order date, and a short description of the problem. Approved refunds are returned to the original payment method through our checkout provider, Payhip. Processing times depend on your bank or payment provider.
Your rights
This policy does not limit any rights you have under applicable law.